Returns
Our refund and return policy
All sales are final
All sales are final. We do not offer refunds or returns for reasons such as changing your mind, ordering the wrong size, or simply no longer wanting the product.
Please review your order carefully before completing your purchase.
Damages and issues
Please thoroughly inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make things right.
Please include your order number and clear photos of the issue when contacting us.
Please note that some designs may intentionally include distressed, vintage, or worn-out effects. These are intentional design features and are not considered defects.
Exchanges
We do not offer exchanges for items ordered in the wrong size or color, or for changes of mind.
If you receive a defective, damaged, or incorrect item, please contact us so we can review your request and determine an appropriate resolution.
Refunds
Refunds are not provided for reasons unrelated to a verified product issue, except where required by applicable law.
If your claim is approved, we will contact you with the next steps.
Contact us
If you have any questions about our return and refund policy, please contact us through our contact page.
Thank you for supporting Bridgepoint Cloth.